HerSpace MedSpa observes a 24-hour cancellation policy. A credit card is required to schedule all appointments. A missed appointment or last-minute cancellation for facial and aesthetic services will result in a non-refundable $50 charge. A missed appointment or last-minute cancellation for any tattoo service will result in a non-refundable 50% charge of the service. There are no refunds for services or service packages. The product may be returned within 30 days of purchase.